[Genealib] RE: Heritage Quest rep

Carolyn L. Barkley cbarkleyis at verizon.net
Fri Jan 30 10:59:43 EST 2009


Jerry is no longer with Heritage Quest, but instead has his own Salt 
Lake City based genealogy book store.

cb

Carolyn L. Barkley

RR 1 Box 710

Roseland, VA 22967-9211

434-325-1161

cbarkleyis at verizon.net

On Fri, Jan 30, 2009 at 10:06 AM, genealib-request at mailman.acomp.usf.edu 
wrote:

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Today's Topics:

   1. Heritage Quest sales (Amy H)
   2. American research (Pat Gee)
   3. RE: Heritage Quest sales (Forsyth, William)
   4. Re: American research (James Jeffrey)
   5. RE: American research (Pat Gee)
   6. AUTO: Andra Steele is out of the office. (returning
      02/02/2009) (ASteele at oakville.ca) <mailto:(ASteele at oakville.ca)>   
<mailto:(ASteele at oakville.ca)>
   7. RE: American research (Kay Speaks)
   8. [Fwd: [SGAList] Coordinator of Research Services-Emory
      University job	annoucement] (Laura Carter)

----------------------------------------------------------------------

Message: 1
Date: Thu, 29 Jan 2009 16:28:49 -0600
 From: "Amy H" <amyhay at arrowhead.lib.mn.us 
<mailto:amyhay at arrowhead.lib.mn.us>   
<mailto:amyhay at arrowhead.lib.mn.us> >
Subject: [Genealib] Heritage Quest sales
To: "Librarians Serving Genealogists" <genealib at mailman.acomp.usf.edu 
<mailto:genealib at mailman.acomp.usf.edu>   
<mailto:genealib at mailman.acomp.usf.edu> >
Message-ID: <NIEOKGAEDCAAIDHBMCOCAEKHCDAA.amyhay at arrowhead.lib.mn.us 
<mailto:NIEOKGAEDCAAIDHBMCOCAEKHCDAA.amyhay at arrowhead.lib.mn.us>   
<mailto:NIEOKGAEDCAAIDHBMCOCAEKHCDAA.amyhay at arrowhead.lib.mn.us> >
Content-Type: text/plain; charset="us-ascii"

HI All -

The Directors of the many libraries in our Library System voted a few 
months
ago to acquire a subscription to Heritage Quest for all of our libraries 
via
our System Headquarters.  At our last All Directors meeting, however, 
the
system staff member responsible for database subscription acquisitions 
said
that she had had no luck with getting a sales rep from Proquest to work 
with
her.  She said she was therefore giving up on acquiring Heritage Quest 
for
us this year, which disappointed all of us.  So:

Can any of you recommend a SPECIFIC sales rep for Heritage Quest who can
work with our staff person?  We want someone who will answer ALL of her
calls and e-mails, and who work closely with her regarding the specific
needs of our large (5 county) library system.   I know this staffer and
she's really bright and not at all tough to work with, so it shouldn't 
be
difficult to answer her questions and provide the information she needs.

Back many moons ago when I was a Genealogy Department Head down South I
worked with a great sales rep at Heritage Quest (was his name Jerry?) 
who
was always there for any question I had.  We spent lots of money with 
him!
But that was long ago and many mergers and takeovers ago, and I don't 
know
who to contact.  Has Proquest gotten too large and corporate to properly
market and profit from library subscriptions to Heritage Quest?

Anyway, any tips about GREAT salespeople for Heritage Quest would be 
very
welcome.

Thanks!

Amy Hay
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Message: 2
Date: Fri, 30 Jan 2009 09:05:38 +1000
 From: Pat Gee <Pat.Gee at moretonbay.qld.gov.au 
<mailto:Pat.Gee at moretonbay.qld.gov.au>   
<mailto:Pat.Gee at moretonbay.qld.gov.au> >
Subject: [Genealib] American research
To: "genealib at mailman.acomp.usf.edu 
<mailto:genealib at mailman.acomp.usf.edu>   
<mailto:genealib at mailman.acomp.usf.edu> " 
<genealib at mailman.acomp.usf.edu <mailto:genealib at mailman.acomp.usf.edu> 
  <mailto:genealib at mailman.acomp.usf.edu> >
Message-ID:
	<B53324A20D805E4F8CB0CD9A1D07583328034B58DA at SVSPNEM1.mbrc.internal 
<mailto:B53324A20D805E4F8CB0CD9A1D07583328034B58DA at SVSPNEM1.mbrc.internal> 
  
<mailto:B53324A20D805E4F8CB0CD9A1D07583328034B58DA at SVSPNEM1.mbrc.internal> 
>
Content-Type: text/plain; charset="us-ascii"

Hi there,

Our library is situated just north of Brisbane in Queensland Australia.  
We don't get much call for American research and as a result my 
expertise in this area is limited.

We have a client who is looking for an Alfred Henry FOXFORD, born 1880 
in Queensland Australia.  Alfred left for America about 1912.  I have 
his entry from Canada into the USA in 1912 but can find nothing after 
that.  Family legend has it that he wrote to his mother from 'the 
Rockies' and then she never heard from him again and assumed he was 
dead.  Alfred's mother died in 1923.  Any clues as to where I could 
possibly find a death for Alfred?

I have checked through census records and have found a FOXFORD family 
but they appear to have originated in Scandanavia.  Any help would be 
appreciated.

Regards,

Pat Gee
Librarian - Local History
Moreton Bay Region Libraries
Community and Cultural Services
Moreton Bay Regional Council/Redcliffe District
PO Box 66, Redcliffe Qld 4020
P: (07) 3283 0320
F: (07) 3883 2017
www.moretonbay.qld.gov.au<http://www.moretonbay.qld.gov.au 
<http://www.moretonbay.qld.gov.au>   <http://www.moretonbay.qld.gov.au> 
>

MORETON BAY REGIONAL COUNCIL (MBRC) PRIVILEGED PRIVATE AND CONFIDENTIAL 
- The information contained in this e-mail and any attachments is 
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the named recipient/s. If you are not a named recipient any use of this 
information including copying, distribution and publication is 
prohibited. Confidentiality and legal privilege are not waived or lost 
as a result of mistaken or erroneous delivery. If you are not a named 
recipient, please delete all copies immediately and contact the sender 
to advise of the error.

It is recommended that you scan this email and any attachment before 
opening. MBRC does not accept any responsibility or liability for loss 
or damage arising directly or indirectly from opening this email, 
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The views expressed in this email and any attachments are the personal 
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------------------------------

Message: 3
Date: Thu, 29 Jan 2009 18:38:37 -0500
 From: "Forsyth, William" <William.Forsyth at proquest.com 
<mailto:William.Forsyth at proquest.com>   
<mailto:William.Forsyth at proquest.com> >
Subject: RE: [Genealib] Heritage Quest sales
To: Librarians Serving Genealogists <genealib at mailman.acomp.usf.edu 
<mailto:genealib at mailman.acomp.usf.edu>   
<mailto:genealib at mailman.acomp.usf.edu> >
Message-ID:
	<6AFC12B9BFCDEA45B7274C534738067F0B425DB0 at AAPQMAILBX02V.proque.st 
<mailto:6AFC12B9BFCDEA45B7274C534738067F0B425DB0 at AAPQMAILBX02V.proque.st> 
  
<mailto:6AFC12B9BFCDEA45B7274C534738067F0B425DB0 at AAPQMAILBX02V.proque.st> 
>
Content-Type: text/plain; charset="us-ascii"

Amy,

Thank you for your message.  I can assure you that ProQuest wants to 
work with your library in a professional and prompt manner.  I've 
contacted Chako Morgan, who manages the public library sales team.  
We'll send you a private e-mail to get your contact information, and 
arrange a time to call you in the morning.

Regards,
Bill Forsyth

William J. Forsyth, PMP
Director of Product Management
ProQuest
801.274.1414 desk
801.274.1412 fax
william.forsyth at proquest.com <mailto:william.forsyth at proquest.com>   
<mailto:william.forsyth at proquest.com>
www.proquest.com

 From: genealib-bounces at mailman.acomp.usf.edu 
<mailto:genealib-bounces at mailman.acomp.usf.edu>   
<mailto:genealib-bounces at mailman.acomp.usf.edu> 
 [mailto:genealib-bounces at mailman.acomp.usf.edu] 
<mailto:[mailto:genealib-bounces at mailman.acomp.usf.edu]>   
<mailto:[mailto:genealib-bounces at mailman.acomp.usf.edu]>  On Behalf Of 
Amy H
Sent: Thursday, January 29, 2009 3:29 PM
To: Librarians Serving Genealogists
Subject: [Genealib] Heritage Quest sales

HI All -

The Directors of the many libraries in our Library System voted a few 
months ago to acquire a subscription to Heritage Quest for all of our 
libraries via our System Headquarters.  At our last All Directors 
meeting, however, the system staff member responsible for database 
subscription acquisitions said that she had had no luck with getting a 
sales rep from Proquest to work with her.  She said she was therefore 
giving up on acquiring Heritage Quest for us this year, which 
disappointed all of us.  So:

Can any of you recommend a SPECIFIC sales rep for Heritage Quest who can 
work with our staff person?  We want someone who will answer ALL of her 
calls and e-mails, and who work closely with her regarding the specific 
needs of our large (5 county) library system.   I know this staffer and 
she's really bright and not at all tough to work with, so it shouldn't 
be difficult to answer her questions and provide the information she 
needs.

Back many moons ago when I was a Genealogy Department Head down South I 
worked with a great sales rep at Heritage Quest (was his name Jerry?) 
who was always there for any question I had.  We spent lots of money 
with him!  But that was long ago and many mergers and takeovers ago, and 
I don't know who to contact.  Has Proquest gotten too large and 
corporate to properly market and profit from library subscriptions to 
Heritage Quest?

Anyway, any tips about GREAT salespeople for Heritage Quest would be 
very welcome.

Thanks!

Amy Hay
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Message: 4
Date: Thu, 29 Jan 2009 16:47:24 -0700
 From: "James Jeffrey" <jjeffrey at denverlibrary.org 
<mailto:jjeffrey at denverlibrary.org>   
<mailto:jjeffrey at denverlibrary.org> >
Subject: Re: [Genealib] American research
To: "genealib at mailman.acomp.usf.edu 
<mailto:genealib at mailman.acomp.usf.edu>   
<mailto:genealib at mailman.acomp.usf.edu> " 
<genealib at mailman.acomp.usf.edu <mailto:genealib at mailman.acomp.usf.edu> 
  <mailto:genealib at mailman.acomp.usf.edu> >
Message-ID: <4981DD9C.8905.0049.0 at denverlibrary.org 
<mailto:4981DD9C.8905.0049.0 at denverlibrary.org>   
<mailto:4981DD9C.8905.0049.0 at denverlibrary.org> >
Content-Type: text/plain; charset=US-ASCII

Pat

As the Denver Public Library is located in the heart of the backbone of 
the Rockies I will look through our resources and offer a few 
suggestions.


James K. Jeffrey
Collection Specialist in Genealogy
Western History and Genealogy
Denver Public Library

>>> Pat Gee <Pat.Gee at moretonbay.qld.gov.au 
>>> <mailto:Pat.Gee at moretonbay.qld.gov.au>   
>>> <mailto:Pat.Gee at moretonbay.qld.gov.au> > 1/29/2009 4:05 PM >>>
Hi there,

Our library is situated just north of Brisbane in Queensland Australia.  
We don't get much call for American research and as a result my 
expertise in this area is limited.

We have a client who is looking for an Alfred Henry FOXFORD, born 1880 
in Queensland Australia.  Alfred left for America about 1912.  I have 
his entry from Canada into the USA in 1912 but can find nothing after 
that.  Family legend has it that he wrote to his mother from 'the 
Rockies' and then she never heard from him again and assumed he was 
dead.  Alfred's mother died in 1923.  Any clues as to where I could 
possibly find a death for Alfred?

I have checked through census records and have found a FOXFORD family 
but they appear to have originated in Scandanavia.  Any help would be 
appreciated.

Regards,

Pat Gee
Librarian - Local History
Moreton Bay Region Libraries
Community and Cultural Services
Moreton Bay Regional Council/Redcliffe District
PO Box 66, Redcliffe Qld 4020
P: (07) 3283 0320
F: (07) 3883 2017
www.moretonbay.qld.gov.au<http://www.moretonbay.qld.gov.au 
<http://www.moretonbay.qld.gov.au>   <http://www.moretonbay.qld.gov.au> 
>

MORETON BAY REGIONAL COUNCIL (MBRC) PRIVILEGED PRIVATE AND CONFIDENTIAL 
- The information contained in this e-mail and any attachments is 
confidential and may attract legal privilege. It is only intended for 
the named recipient/s. If you are not a named recipient any use of this 
information including copying, distribution and publication is 
prohibited. Confidentiality and legal privilege are not waived or lost 
as a result of mistaken or erroneous delivery. If you are not a named 
recipient, please delete all copies immediately and contact the sender 
to advise of the error.

It is recommended that you scan this email and any attachment before 
opening. MBRC does not accept any responsibility or liability for loss 
or damage arising directly or indirectly from opening this email, 
opening any attachments or any communication errors.

The views expressed in this email and any attachments are the personal 
views of the sender unless otherwise stated.


------------------------------

Message: 5
Date: Fri, 30 Jan 2009 09:55:22 +1000
 From: Pat Gee <Pat.Gee at moretonbay.qld.gov.au 
<mailto:Pat.Gee at moretonbay.qld.gov.au>   
<mailto:Pat.Gee at moretonbay.qld.gov.au> >
Subject: RE: [Genealib] American research
To: Librarians Serving Genealogists <genealib at mailman.acomp.usf.edu 
<mailto:genealib at mailman.acomp.usf.edu>   
<mailto:genealib at mailman.acomp.usf.edu> >
Message-ID:
	<B53324A20D805E4F8CB0CD9A1D07583328034B593A at SVSPNEM1.mbrc.internal 
<mailto:B53324A20D805E4F8CB0CD9A1D07583328034B593A at SVSPNEM1.mbrc.internal> 
  
<mailto:B53324A20D805E4F8CB0CD9A1D07583328034B593A at SVSPNEM1.mbrc.internal> 
>
Content-Type: text/plain; charset="us-ascii"

Thanks very much James.  I'm ashamed to admit that I wasn't really sure 
what the Rockies would consist of in terms of place.

Pat Gee
Librarian - Local History
Moreton Bay Region Libraries
Community and Cultural Services
Moreton Bay Regional Council/Redcliffe District
PO Box 66, Redcliffe Qld 4020
P: (07) 3283 0320
F: (07) 3883 2017
www.moretonbay.qld.gov.au

-----Original Message-----
 From: genealib-bounces at mailman.acomp.usf.edu 
<mailto:genealib-bounces at mailman.acomp.usf.edu>   
<mailto:genealib-bounces at mailman.acomp.usf.edu> 
 [mailto:genealib-bounces at mailman.acomp.usf.edu] 
<mailto:[mailto:genealib-bounces at mailman.acomp.usf.edu]>   
<mailto:[mailto:genealib-bounces at mailman.acomp.usf.edu]>  On Behalf Of 
James Jeffrey
Sent: Friday, 30 January 2009 9:47 AM
To: genealib at mailman.acomp.usf.edu 
<mailto:genealib at mailman.acomp.usf.edu>   
<mailto:genealib at mailman.acomp.usf.edu>
Subject: Re: [Genealib] American research

Pat

As the Denver Public Library is located in the heart of the backbone of 
the Rockies I will look through our resources and offer a few 
suggestions.


James K. Jeffrey
Collection Specialist in Genealogy
Western History and Genealogy
Denver Public Library

>>> Pat Gee <Pat.Gee at moretonbay.qld.gov.au 
>>> <mailto:Pat.Gee at moretonbay.qld.gov.au>   
>>> <mailto:Pat.Gee at moretonbay.qld.gov.au> > 1/29/2009 4:05 PM >>>
Hi there,

Our library is situated just north of Brisbane in Queensland Australia.  
We don't get much call for American research and as a result my 
expertise in this area is limited.

We have a client who is looking for an Alfred Henry FOXFORD, born 1880 
in Queensland Australia.  Alfred left for America about 1912.  I have 
his entry from Canada into the USA in 1912 but can find nothing after 
that.  Family legend has it that he wrote to his mother from 'the 
Rockies' and then she never heard from him again and assumed he was 
dead.  Alfred's mother died in 1923.  Any clues as to where I could 
possibly find a death for Alfred?

I have checked through census records and have found a FOXFORD family 
but they appear to have originated in Scandanavia.  Any help would be 
appreciated.

Regards,

Pat Gee
Librarian - Local History
Moreton Bay Region Libraries
Community and Cultural Services
Moreton Bay Regional Council/Redcliffe District PO Box 66, Redcliffe Qld 
4020
P: (07) 3283 0320
F: (07) 3883 2017
www.moretonbay.qld.gov.au<http://www.moretonbay.qld.gov.au 
<http://www.moretonbay.qld.gov.au>   <http://www.moretonbay.qld.gov.au> 
>

MORETON BAY REGIONAL COUNCIL (MBRC) PRIVILEGED PRIVATE AND CONFIDENTIAL 
- The information contained in this e-mail and any attachments is 
confidential and may attract legal privilege. It is only intended for 
the named recipient/s. If you are not a named recipient any use of this 
information including copying, distribution and publication is 
prohibited. Confidentiality and legal privilege are not waived or lost 
as a result of mistaken or erroneous delivery. If you are not a named 
recipient, please delete all copies immediately and contact the sender 
to advise of the error.

It is recommended that you scan this email and any attachment before 
opening. MBRC does not accept any responsibility or liability for loss 
or damage arising directly or indirectly from opening this email, 
opening any attachments or any communication errors.

The views expressed in this email and any attachments are the personal 
views of the sender unless otherwise stated.

_______________________________________________
genealib mailing list
genealib at mailman.acomp.usf.edu <mailto:genealib at mailman.acomp.usf.edu>   
<mailto:genealib at mailman.acomp.usf.edu>
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------------------------------

Message: 6
Date: Thu, 29 Jan 2009 19:06:12 -0500
 From: ASteele at oakville.ca <mailto:ASteele at oakville.ca>   
<mailto:ASteele at oakville.ca>
Subject: [Genealib] AUTO: Andra Steele is out of the office.
	(returning	02/02/2009)
To: Librarians Serving Genealogists <genealib at mailman.acomp.usf.edu 
<mailto:genealib at mailman.acomp.usf.edu>   
<mailto:genealib at mailman.acomp.usf.edu> >
Message-ID:
	<OF20D418C0.C501854D-ON8525754E.00009199-8525754E.00009199 at oakville.ca 
<mailto:OF20D418C0.C501854D-ON8525754E.00009199-8525754E.00009199 at oakville.ca> 
  
<mailto:OF20D418C0.C501854D-ON8525754E.00009199-8525754E.00009199 at oakville.ca> 
>
	
Content-Type: text/plain; charset=US-ASCII

I am out of the office until 02/02/2009.

If you require immediate assistance, please contact the Central Adult
Information Desk at (905) 815-2044 or at oplreference at oakville.ca. 
<mailto:oplreference at oakville.ca>   <mailto:oplreference at oakville.ca>

I will respond to my e-mail messages upon my return.

Andra


Note: This is an automated response to your message  "[Genealib] 
American
research" sent on 01/29/2009 6:05:38 PM.

This is the only notification you will receive while this person is 
away.


------------------------------

Message: 7
Date: Thu, 29 Jan 2009 21:01:13 -0800 (PST)
 From: Kay Speaks <kspeaks at pacbell.net <mailto:kspeaks at pacbell.net>   
<mailto:kspeaks at pacbell.net> >
Subject: RE: [Genealib] American research
To: Librarians Serving Genealogists <genealib at mailman.acomp.usf.edu 
<mailto:genealib at mailman.acomp.usf.edu>   
<mailto:genealib at mailman.acomp.usf.edu> >
Message-ID: <690884.64441.qm at web80408.mail.mud.yahoo.com 
<mailto:690884.64441.qm at web80408.mail.mud.yahoo.com>   
<mailto:690884.64441.qm at web80408.mail.mud.yahoo.com> >
Content-Type: text/plain; charset="iso-8859-1"

Pat, I sent you an email directly. I will�help you and see what I can 
find. Manifest of Passengers, you mentioned,�indicates Alfred's 
destination was San Francisco, but he did not have a paid ticket. I did 
not see him in the death or marriage records in California. He had $1150 
cash in his possession and doesn't�indicate he is joining a�family 
member or friend when asked. So it is possible he went�to the Rockies 
instead. I'll send you a copy of the image�of the two page form and the 
detailed transcription for your patron in case he doesn't have it. I 
provided my personal contact via private email. I look forward to 
working with you. I have a few other items for review to determine if it 
is your Alfred Foxford.
�
Kay Speaks
Livermore-Amador Genealogical Society

--- On Thu, 1/29/09, Pat Gee <Pat.Gee at moretonbay.qld.gov.au 
<mailto:Pat.Gee at moretonbay.qld.gov.au>   
<mailto:Pat.Gee at moretonbay.qld.gov.au> > wrote:

 From: Pat Gee <Pat.Gee at moretonbay.qld.gov.au 
<mailto:Pat.Gee at moretonbay.qld.gov.au>   
<mailto:Pat.Gee at moretonbay.qld.gov.au> >
Subject: RE: [Genealib] American research
To: "Librarians Serving Genealogists" <genealib at mailman.acomp.usf.edu 
<mailto:genealib at mailman.acomp.usf.edu>   
<mailto:genealib at mailman.acomp.usf.edu> >
Date: Thursday, January 29, 2009, 3:55 PM

Thanks very much James.  I'm ashamed to admit that I wasn't really sure
what the Rockies would consist of in terms of place.

Pat Gee
Librarian - Local History
Moreton Bay Region Libraries
Community and Cultural Services
Moreton Bay Regional Council/Redcliffe District
PO Box 66, Redcliffe Qld 4020
P: (07) 3283 0320
F: (07) 3883 2017
www.moretonbay.qld.gov.au

-----Original Message-----
 From: genealib-bounces at mailman.acomp.usf.edu 
<mailto:genealib-bounces at mailman.acomp.usf.edu>   
<mailto:genealib-bounces at mailman.acomp.usf.edu>
[mailto:genealib-bounces at mailman.acomp.usf.edu] 
<mailto:[mailto:genealib-bounces at mailman.acomp.usf.edu]>   
<mailto:[mailto:genealib-bounces at mailman.acomp.usf.edu]>  On Behalf Of 
James Jeffrey
Sent: Friday, 30 January 2009 9:47 AM
To: genealib at mailman.acomp.usf.edu 
<mailto:genealib at mailman.acomp.usf.edu>   
<mailto:genealib at mailman.acomp.usf.edu>
Subject: Re: [Genealib] American research

Pat

As the Denver Public Library is located in the heart of the backbone of 
the
Rockies I will look through our resources and offer a few suggestions.


James K. Jeffrey
Collection Specialist in Genealogy
Western History and Genealogy
Denver Public Library

>>> Pat Gee <Pat.Gee at moretonbay.qld.gov.au 
>>> <mailto:Pat.Gee at moretonbay.qld.gov.au>   
>>> <mailto:Pat.Gee at moretonbay.qld.gov.au> > 1/29/2009 4:05 PM
>>>
Hi there,

Our library is situated just north of Brisbane in Queensland Australia.  
We
don't get much call for American research and as a result my expertise 
in
this area is limited.

We have a client who is looking for an Alfred Henry FOXFORD, born 1880 
in
Queensland Australia.  Alfred left for America about 1912.  I have his 
entry
from Canada into the USA in 1912 but can find nothing after that.  
Family legend
has it that he wrote to his mother from 'the Rockies' and then she never
heard from him again and assumed he was dead.  Alfred's mother died in 
1923.
 Any clues as to where I could possibly find a death for Alfred?

I have checked through census records and have found a FOXFORD family 
but they
appear to have originated in Scandanavia.  Any help would be 
appreciated.

Regards,

Pat Gee
Librarian - Local History
Moreton Bay Region Libraries
Community and Cultural Services
Moreton Bay Regional Council/Redcliffe District PO Box 66, Redcliffe Qld 
4020
P: (07) 3283 0320
F: (07) 3883 2017
www.moretonbay.qld.gov.au<http://www.moretonbay.qld.gov.au 
<http://www.moretonbay.qld.gov.au>   <http://www.moretonbay.qld.gov.au> 
>

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