[Genealib] Debit card refunds: yes or no?

[Beth Oljace]

I don't think we did.  We announced the change and kept the old system 
functioning side-by-side with the new for quite a while.
 


-----Original Message-----
From: "Susan Scouras" <Susan.Scouras at wvculture.org>
To: <genealib at mailman.acomp.usf.edu>
Date: Thu, 23 Oct 2008 10:51:51 -0400
Subject: [Genealib] Debit card refunds: yes or no?


Does anyone offer refunds of unused amounts loaded on debit cards used for 
microfilm reader-printers and photocopiers? If yes, is it a posted/published 
policy, or only offered to patrons who actually request refunds?  I know all 
the pros and cons, I just need an idea if many institutions, particularly 
smaller ones, are doing so.
 
Susan Scouras
Librarian
WV Archives and History Library
The Cultural Center
1900 Kanawha Blvd. East
Charleston, WV  25305-0300
(304) 558-0230, Ext. 742
 
 
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