[Genealib] reporting content errors to Ancestry Library Edition

[Deena Butta]

Thank you for this email address.  I am looking forward to testing it.  

They have incorrectly transcribed my family's names in most of the
censuses.  I recall emailing them once before about this issue but they
were not keen on making corrections. 

 It is understandable that they feel compelled to transcribe everything
verbatim, even the enumerator;s misspellings; it is less understandable
why they would insist on keeping a mis-interpretation of the
enumerator's handwriting.


Deena Hartray Butta
Reference Librarian
Genealogy Specialist
Glenview Public Library 
1930 Glenview Rd.
Glenview IL  60025
(847) 729 7500 x152
www.glenviewpl.org

-----Original Message-----
From: genealib-bounces at mailman.acomp.usf.edu
[mailto:genealib-bounces at mailman.acomp.usf.edu] On Behalf Of Shawna
Woodard
Sent: Wednesday, March 05, 2008 1:18 PM
To: genealib at mailman.acomp.usf.edu
Subject: [Genealib] reporting content errors to Ancestry Library Edition

How to report content errors to Ancestry Library Edition:

I spoke with the Ancestry Library Edition people.  They are working on
expanding their help section for ALE.  

The email for LIBRARIANS ONLY to use to report content or indexing
errors is:
apreports at ancestry.com   .

This is not for individual subscribers to use, as they can already
report content or indexing errors another way.

Do not use this email for TECHNICAL support.  

Use it for CONTENT support only.

Examples of content errors:  
A name is transcribed incorrectly in a census index and/or you would
like to add an alternative spelling to the index.
A place name is misspelled or incomplete.
An image is missing.

Shawna Woodard
Genealogy Librarian
Dayton Metro Library
215 E. Third St.
Dayton, OH 45402
(937) 496-8653
Donations of compiled family histories, Montgomery County high school
and college yearbooks, and money to add materials to our collection
gladly accepted.
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