[Genealib] Ancestry error reporting

[Dusty Gres]

Actually, since someone at the library pays the bills, it would not only be
simple to have an approved address/contact to report errors but also would
be to Ancestry's interest to maintain an accurate database.  And, it would
make Ancestry a great deal more palatable to those of us who feel that they
treat libraries (and therefore library patrons) as second class citizens,
while gladly taking our money...
 

Dusty Gres, Director
Ohoopee Regional Library System
Hdq: Vidalia-Toombs County Library
610 Jackson Street
Vidalia, GA 30474
PH: (912) 537-9283
FAX: (912) 537-3735
EMAIL: gresd at ohoopeelibrary.org
WEB: http://www.ohoopeelibrary.org <http://www.ohoopeelibrary.org/> 
"Common sense and a sense of humor are the same thing, moving at different
speeds.
A sense of humor is just common sense, dancing."
William James
  

 

  _____  

From: genealib-bounces at mailman.acomp.usf.edu
[mailto:genealib-bounces at mailman.acomp.usf.edu] On Behalf Of Traci Thompson
Sent: Tuesday, March 04, 2008 1:41 PM
To: genealib at mailman.acomp.usf.edu
Subject: [Genealib] Ancestry error reporting


This makes sense, but I wish it were possible to create a way for librarians
to report errors.  
 
Traci Thompson
 

The problem, as I see it, would be that Ancestry would have no way to
know who at a library is reporting the error.  They would have no way
to know whether it's a librarian or a patron.  And if someone decided
to be malicious or abusive of the error-reporting feature, they would
have no way to identify exactly who the problem-maker was.

By limiting error reporting to personal subscriptions, they are
providing accountability as to *who* is reporting the error, making it
possible to ignore or block reporting from those who might choose to
abuse the option.

Drew Smith



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