[Genealib] On-line Request Forms

[Naukam, Larry]

Here's the one from our library.

Note that it says "brief answers", sometimes we have to remind them of
that. The service itself is free. If copies are involved we mention
whatever the cost may be as there are various fees for services.

http://www2.libraryweb.org/orgMain.asp?formid=20

It goes to a central sorting area and genealogy and local history
questions are forwarded by a human staffer to the separate reference
depts.