[Genealib] Re: Statistics and the Bottom Line

[Laine Sutherland]

Re: Statistics and the Bottom Line

We collect:

# of clients/patrons
Postal requests received
Email answered
Manuscripts used
Microfilm reels used
Books reshelved
Vertical Files pulled
Telephone reference calls
# of hits on our many websites
# of HeritageQuest Searches
# of AncestryLibrary Searches
Research Services receipts (we produce copies of records for patrons for a fee)
Photocopier income




(Ms.) Laine Sutherland
Director of Public Services
Tennessee State Library and Archives
403 Seventh Avenue North
Nashville, TN  37243-0312
615.253.6468
http://www.tennessee.gov/tsla/