[Genealib] Incorrect links in Ancestry Library Edition

[Michaelieu, Qhyrrae]

I've called my contact at Proquest & they transferred me to the
appropriate department and indicated they'd make the changes.  I didn't
actually check on them to see if they followed through.

 

Qhyrrae Michaelieu

Reference/Genealogy Librarian

Missouri River Regional Library

214 Adams

Jefferson City, MO

 

________________________________

From: genealib-bounces at mailman.acomp.usf.edu
[mailto:genealib-bounces at mailman.acomp.usf.edu] On Behalf Of Mulholland,
Michael
Sent: Tuesday, August 07, 2007 2:51 PM
To: genealib at mailman.acomp.usf.edu
Subject: [Genealib] Incorrect links in Ancestry Library Edition

 

What do you do if there is an incorrect link in ALE?

 A patron found a World War I draft registry entry and when she clicked
on the IMAGE, a registration form of a completely different person
appeared.

Is there a HELP DESK at ProQuest to report such mislinks?

Thanks, 

 

Michael Mulholland, M.A./Library & Information Studies

Local History/Genealogy Librarian

Arlington Heights Memorial Library

500 N. Dunton Ave.

Arlington Heights, IL 60004

(847) 870-3643

 

-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://mailman.acomp.usf.edu/pipermail/genealib/attachments/20070807/4519c8aa/attachment.html