[Genealib] Ancestry Library Edition

[Lynette Jones]

We have experienced the same problems with Ancestry LE, but only on the public access computers.  Staff have always been able to access Ancestry LE images successfully, even after these error messages started.  We are on Internet Explorer 6.0.2900.2180 service pac2. on both "sides", so to speak, staff and public.   
 
Any suggestions as to why this is happening?  We don't anticipate upgrading to IE 7 until this summer.
 
thanks.
 
Lynette V. Jones
Information Services Supervisor
Carrollton Public Library @ Josey Ranch Lake
Carrollton, TX  75006
972-466-4814
fax 972-466-4265

________________________________

From: genealib-bounces at mailman.acomp.usf.edu on behalf of Lyn Meehan
Sent: Wed 3/21/2007 2:07 PM
To: Librarians Serving Genealogists
Subject: RE: [Genealib] Ancestry Library Edition


 
 
>From Edmonton, our Ancestry problems have been resolved.
 
Lyn Meehan
Information Services Division
Edonton Public Library

________________________________

From: genealib-bounces at mailman.acomp.usf.edu on behalf of Mary Rennie
Sent: Wed 3/21/2007 12:35 PM
To: Librarians Serving Genealogists
Subject: Re: [Genealib] Ancestry Library Edition


I had the same problems, but they stopped after I went to the Windows update webpage and downloaded current security updates, etc.  
 
Mary Rennie
Erie County Public Library

	----- Original Message ----- 
	From: Sandy Day <mailto:daysa at oplin.org>  
	To: Librarians Serving Genealogists <mailto:genealib at mailman.acomp.usf.edu>  
	Sent: Wednesday, March 21, 2007 2:25 PM
	Subject: [Genealib] Ancestry Library Edition

	Hi
	Our library in SE Ohio is experiencing the same problem. It will not give the image, just says error processing image. If anyone out there finds out what the problem is let us all know!
	Sandy Day
	Genealogy Librarian
	Schiappa Library
	Steubenville, OH

	
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