[Genealib] Ancestry authenticate problems

Muller, Heather hmuller at secstate.wa.gov
Fri May 5 13:10:04 EDT 2006


After months of no problems with AncestryLibrary edition, it is suddenly
(and randomly) unable to authenticate our IP address. 

We have two totally separate networks through totally different
organizations - one for public computers and one for staff computers -
and the problem is occurring on BOTH networks (we've never had problems
with the staff computers authenticating before). So I wonder if it is an
Ancestry issue?

Is anyone else having problems recently?

Thanks,
Heather Muller
Genealogy Librarian
Washington State Library
360-570-5574


More information about the genealib mailing list