[Genealib] Ancestry Library Edition

[Debra Capponi]

We have been unable to search ALE for over a week. The home page (with
search boxes) appears to load fully, and we can drill down to images (for
example, link to 1880 census, link to Georgia, link to Lumpkin Co., link to
Auraria Dist.), but we cannot perform name searches from the general search
or within specific databases except Family World Tree, which can be searched
(?).

 

Tech services staff from our end, the state (who makes ALE available for
us), and Ancestry haven't been able to resolve the issue yet.

 

Debra Capponi

Lumpkin County Library

342 Courthouse Hill

Dahlonega, GA 30533

(706) 864-3668, ext. 230

dcapponi at chestateelibrary.org

 

-----Original Message-----
From: genealib-bounces at mailman.acomp.usf.edu
[mailto:genealib-bounces at mailman.acomp.usf.edu] On Behalf Of Rhonda Stoffer
Sent: Wednesday, June 21, 2006 11:34 AM
To: genealib at lists.acomp.usf.edu
Subject: [Genealib] Ancestry Library Edition

 

Has anyone been having trouble with ALE? We have been unable to access it
for several days. The page does not seem to be loading completely, we do not
see the search boxes, and are unable to search. Tech support sent some IP
addresses for our tech to make sure were open, everything seems to be ok on
our end so far. My computer person says it maybe an Ameritech/SBC problem.
Is anyone else having this problem or are we just the lucky ones? Thanks!

Rhonda Stoffer 
Head of Indiana History and Genealogy Services 
Marion Public Library 

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