[Genealib] RE: Genealogy questions asked at the reference desk

Amber Cushing acushing at library.state.nh.us
Wed Jun 21 10:34:45 EDT 2006


Hi,

I have handled genealogy questions at an archival repository and libraries.
This article might be of use: Seeking information, seeking connections,
seeking meaning: genealogists and family historians by Elizabeth Yakel
http://informationr.net/ir/10-1/paper205.html

I find one of the most important concepts to grasp is how genealogists think
differently than traditional academic users.  If you're used to academics,
it can be hard at first to understand that many genealogists have an
entirely different idea about how to find something.  

As far as websites, there are many, but its important to distinguish between
websites that have information, or ideas about how to find information (ie a
family tree on a personal site versus how to find a birth record in a
specific county.) http://stevemorse.org/ has a helpful ed finder when
working with the census and can help bridge information sources together
that I've often used in the past.



Amber Cushing
Reference Librarian
New Hampshire State Library
20 Park Street
Concord, NH 03301
603-271-3302
http://www.nh.gov/nhsl/index.html
 
 
-----Original Message-----
From: genealib-request at mailman.acomp.usf.edu
[mailto:genealib-request at mailman.acomp.usf.edu] 
Sent: Wednesday, June 21, 2006 9:48 AM
To: genealib at mailman.acomp.usf.edu
Subject: genealib Digest, Vol 33, Issue 22

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Today's Topics:

   1. titles taken (Janice Schultz)
   2. Rebinding (Bob Velke)
   3. RE: Rebinding (Grundset, Eric)
   4. Genealogy questions asked at the reference desk
      (Connie Kuntz-Thorsen)
   5. Re: No more remote access to HQ (Chris & Tom Tinney, Sr.)
   6. RE: Genealogy questions asked at the reference desk
      (Tracy Luscombe)
   7. RE: Genealogy questions asked at the reference desk
      (Elizabeth Clemons)
   8. Question about copyright. (Dlunow at aol.com)
   9. RE: Genealogy questions asked at the reference desk
      (Lynette Jones)
  10. RE: Question about copyright. (Tracy Luscombe)
  11. RE: Rebinding (Nancy Miller)
  12. Re: RE: [Genealib] Genealogy questions asked at the reference
      desk (director at perry.lib.ok.us)
  13. RE: Genealogy questions asked at the reference desk (Larry Naukam)
  14. RE: Question about copyright. (Brannan, Joyce A.)
  15. Ancestry announcement (Rhonda Stoffer)
  16. RE: Genealogy questions asked at the reference desk
      (Brannan, Joyce A.)


----------------------------------------------------------------------

Message: 1
Date: Tue, 20 Jun 2006 11:45:50 -0500
From: "Janice Schultz" <ge_librarian at mcpl.lib.mo.us>
Subject: [Genealib] titles taken
To: genealib at mailman.acomp.usf.edu
Message-ID: <4497DFEE.5711.CC7FBE at localhost>
Content-Type: text/plain; charset=US-ASCII

The free books have been taken.

Janice

  Janice Schultz, Genealogy Librarian
  Mid-Continent Public Library
  ge_librarian at mcpl.lib.mo.us  -=-  http://www.mcpl.lib.mo.us/ge
  Unless explicitly attributed, the opinions expressed are personal.



------------------------------

Message: 2
Date: Tue, 20 Jun 2006 14:57:38 -0400
From: Bob Velke <bvelke at archivecdbooksusa.com>
Subject: [Genealib] Rebinding
To: genealib at mailman.acomp.usf.edu
Message-ID: <6.2.1.2.2.20060620145708.04e774e0 at pop3.whollygenes.com>
Content-Type: text/plain; charset=us-ascii; format=flowed;
	x-avg-checked=avg-ok-21DA6350

I wonder if anyone has a suggestion for a bindery that provides good 
service at a reasonable price?  The East Coast would be better and 
Balt/D.C. area better still.

I use a good service for leather bindings but I need one for less elaborate 
"library" bindings.

Do any large libraries have a bindery in-house?

Thanks.

Bob Velke
Archive CD Books USA
www.ArchiveCDBooksUSA.com


-- 
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Checked by AVG Anti-Virus.
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------------------------------

Message: 3
Date: Tue, 20 Jun 2006 15:20:54 -0400
From: "Grundset, Eric" <egrundset at dar.org>
Subject: RE: [Genealib] Rebinding
To: "Librarians Serving Genealogists" <genealib at mailman.acomp.usf.edu>
Message-ID: <efc886a6ede6d6a522fb934d964517db44984a84 at mail.dar.org>
Content-Type: text/plain;	charset="iso-8859-1"

There used to be/still is? a Shenandoah Valley Bindery [email:
svbind at shentel.net], somewhere near Winchester, Virginia. We have used
Heckman Bindery in W. Manchester, Indiana, for decades -- they pick up and
deliver monthly -- www.heckmanbindery.com.

Eric G. Grundset
Library Director
DAR Library
National Society Daughters of the American Revolution
1776 D St., N.W.
Washington, DC 20006-5303
202-879-3313 (phone)
202-879-3227 (fax)
egrundset at dar.org


-----Original Message-----
From: genealib-bounces at mailman.acomp.usf.edu
[mailto:genealib-bounces at mailman.acomp.usf.edu]On Behalf Of Bob Velke
Sent: Tuesday, June 20, 2006 2:58 PM
To: genealib at mailman.acomp.usf.edu
Subject: [Genealib] Rebinding


I wonder if anyone has a suggestion for a bindery that provides good 
service at a reasonable price?  The East Coast would be better and 
Balt/D.C. area better still.

I use a good service for leather bindings but I need one for less elaborate 
"library" bindings.

Do any large libraries have a bindery in-house?

Thanks.

Bob Velke
Archive CD Books USA
www.ArchiveCDBooksUSA.com


-- 

No virus found in this outgoing message.
Checked by AVG Anti-Virus.
Version: 7.1.394 / Virus Database: 268.9.1/369 - Release Date: 6/19/2006


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------------------------------

Message: 4
Date: Tue, 20 Jun 2006 16:43:44 -0400
From: "Connie Kuntz-Thorsen" <THORSENC at stjohns.edu>
Subject: [Genealib] Genealogy questions asked at the reference desk
To: <genealib at mailman.acomp.usf.edu>
Message-ID:
	
<FDD2D4D57D38EF4DB7E196780954D20705D0694D at SQNEWMAIL.admin.ads.stjohns.edu>
	
Content-Type: text/plain; charset="us-ascii"

Genealogy questions asked at the reference desk (hope this isn't a
duplicate post) -

Hopefully as librarians in the field you might be able to share your
expertise. I am teaching a genealogy reference course this summer and
since I am not in the field can only give the students the "academic"
view of genealogy research. Would you be able to share questions
commonly asked about genealogy at the reference desk? Do you have any
books/websites/etc. that you constantly recommend? Any obscure sources?
I'd like to give them questions to help them discover what they may be
faced with as reference librarians dealing with genealogy. If you have
any suggestions you could offer I would greatly appreciate it.

Thanks for your help.

 

 

Connie Thorsen

Associate Professor

St. John's University

 

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Message: 5
Date: Tue, 20 Jun 2006 13:53:50 -0700
From: "Chris & Tom Tinney, Sr." <vctinney at sbcglobal.net>
Subject: Re: [Genealib] No more remote access to HQ
To: Librarians Serving Genealogists <genealib at mailman.acomp.usf.edu>
Message-ID: <4498605E.9040909 at sbcglobal.net>
Content-Type: text/plain; charset="us-ascii"

UC San Diego has available online "HeritageQuest main page.
Restricted to UCSD IP addresses."
http://melvyl.cdlib.org/F/XJ2UBUG2VPIQYSBBJ4UN11C735RAHMES5MQG8KJYBQ4FTKEGPN
-08168?func=file&file_name=find-b&local_base=CONLIN

The California Libraries Catalog is at:
http://www.calcat.org/
   Anyone can view the holdings of all the participating public
   libraries in California.  People who have a California address
   may enter that address to gain access to the "All Libraries"
   view which shows the holding of all the libraries worldwide
   that participate in this shared catalog.  In California
   the "All Libraries" view includes academic, law libraries
   and special libraries.
http://academic-genealogy.com/californiastateinformation.htm#library

Someone on this list may wish to try the above site and report
their findings, (as to connecting with "HeritageQuest"), using the
California Libraries Catalog URL, noted above.

Respectfully yours,

Tom Tinney, Sr.
Who's Who in America,
Millennium Edition [54th] through 2004
Who's Who In Genealogy and Heraldry,
{both editions]
Genealogy and Family History Internet Web Directory
http://www.academic-genealogy.com/
------------------------------------------------------------
Dick Eastman wrote:

> ALL California residents may obtain free access to HeritageQuest 
> Online from their homes.
>
> You need a library card from one of the participating libraries that 
> offers library cards to all California residents. HOWEVER, obtaining 
> that library card might not be convenient: in most cases, you must go 
> to the participating library in person to obtain your library card. 
> For many Californians, the nearest participating library might be a 
> long ways away.
>
> According to the information entered by users of the Encyclopedia of 
> Genealogy at http://www.eogen.com, the following libraries offer 
> remote access to HeritageQuest Online to ALL California residents: 
> Alameda County Library, County of Los Angeles Public Library, Long 
> Beach Public Library and the Placentia Library District. I suspect 
> there are more. (If you do know of more, please enter that information 
> into the Encyclopedia of Genealogy's pages at 
> http://eogen.com/HeritageQuestOnline.)
>
> One library in California is unique in that it gives library cards to 
> residents of ALL states. Technically, ALL Americans may obtain free 
> in-home access to HeritageQuest Online through the Los Angeles Public 
> Library. The problem is traveling to that library one time to obtain a 
> library card in person. That requirement obviously will stop most people.
>
> By coincidence, I will be in Los Angeles in a few months for another 
> reason and hope to test this for myself. I plan to stop by a branch of 
> the Los Angeles Public Library and obtain my own library card. (I live 
> in Massachusetts.) That should give me an additional method of 
> accessing HeritageQuest Online from home.
>
> Thanks.
>
> - Dick Eastman
>
>
> Laura Spurrier wrote:
>
>> Dick Eastman's blog implied that all public libraries in Calif. offer 
>> access to Heritage Quest.  I checked the link he offered to a list of 
>> such libraries and found it covered perhaps 25% of the state.  The 
>> rest of us are out of luck.  My local public library certainly 
>> doesn't offer it.  Perhaps coverage is better back east?
>>     Laura Spurrier
>>
>> On Jun 12, 2006, at 9:09 AM, Mary K. Mannix wrote:
>>
>>> I think this would be a great time for all us public librarians to
>>> make sure that the genealogical societies in our areas are aware of
>>> the ease of which their members can get library cards, even at our own
>>> systems or in the systems where they live, and therefore keep access
>>> to HQ. I am often amazed at the traveling genealogists who come
>>> through my room who didn't even know they could get to HQ from their
>>> public libraries.  We always check their systems for them and don't
>>> think we have ever looked one up that did not have HQ. Mary
>>>
>>> PS I will admit that I didn't even know that the societies could get
>>> such subscriptions and I can see it being a pricing issue.
>>>
>>>
>>> --Mary K. Mannix
>>> Maryland Room Manager
>>> C. Burr Artz Public Library
>>> Frederick County Public Libraries
>>> Frederick, MD
>>

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Message: 6
Date: Tue, 20 Jun 2006 16:01:52 -0500
From: "Tracy Luscombe" <tluscombe at mckinneytexas.org>
Subject: RE: [Genealib] Genealogy questions asked at the reference
	desk
To: "Librarians Serving Genealogists" <genealib at mailman.acomp.usf.edu>
Message-ID:
	
<7A24704D4F52D1448B44D1199909095B05FAA508 at mckex1.ds.mckinneytexas.org>
Content-Type: text/plain; charset="us-ascii"

We did a program on this at our state library conference this year. I'll
send you (off list) the top ten questions/issues gathered, including
ones from members of this list. 

 

Tracy E. Luscombe

Genealogy Librarian

McKinney Memorial Public Library

101 E. Hunt Street

McKinney, TX 75069

tluscombe at mckinneytexas.org

972-547-7343

  _____  

From: genealib-bounces at mailman.acomp.usf.edu
[mailto:genealib-bounces at mailman.acomp.usf.edu] On Behalf Of Connie
Kuntz-Thorsen
Sent: Tuesday, June 20, 2006 3:44 PM
To: genealib at mailman.acomp.usf.edu
Subject: [Genealib] Genealogy questions asked at the reference desk

 

Genealogy questions asked at the reference desk (hope this isn't a
duplicate post) -

Hopefully as librarians in the field you might be able to share your
expertise. I am teaching a genealogy reference course this summer and
since I am not in the field can only give the students the "academic"
view of genealogy research. Would you be able to share questions
commonly asked about genealogy at the reference desk? Do you have any
books/websites/etc. that you constantly recommend? Any obscure sources?
I'd like to give them questions to help them discover what they may be
faced with as reference librarians dealing with genealogy. If you have
any suggestions you could offer I would greatly appreciate it.

Thanks for your help.

 

 

Connie Thorsen

Associate Professor

St. John's University

 




The material in this e-mail is intended only for the use of the individual
to  
whom it is addressed and may contain information that is confidential,  
privileged, and exempt from disclosure under applicable law. If you are not
the  
intended recipient, be advised that the unauthorized review, use,
disclosure,  
duplication, distribution, or the taking of any action in reliance on this  
information is strictly prohibited. If you have received this e-mail in
error,  
please notify the sender by return email and destroy all electronic and
paper  
copies of the original message and any attachments immediately.  Please note

that neither City of McKinney nor the sender accepts any responsibility for

viruses and it is your responsibility to scan attachments (if any). Thank
You.
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------------------------------

Message: 7
Date: Tue, 20 Jun 2006 17:24:19 -0400
From: "Elizabeth Clemons" <eclemons at hcplibrary.org>
Subject: RE: [Genealib] Genealogy questions asked at the reference
	desk
To: "Librarians Serving Genealogists" <genealib at mailman.acomp.usf.edu>
Message-ID:
	
<7062151B8C985C4AA81890AD1516437608C849 at hcpl-ex.hancockpub.lib.in.us>
Content-Type: text/plain; charset="iso-8859-1"

Dear Connie,
 
I am a reference librarian at a public library in Indiana.  Our library has
a local history/genealogy room, but no full-time librarian who staff the
room.  As such, we often get genealogy questions at the reference desk.  Be
sure to mention that one of the most interesting aspects of reference work
is the variety of questions we can answer for patrons.  Sometimes even the
most mundane question (in our opinion), when answered can make someone's
day.  
 
I tend to get quite a few technical questions.  For example, patrons want to
know how to use the microfilm machines and usually want to print as well.
We also get requests for obituaries, vital records (birth, marriage and
death).  I refer the patrons to the county health department for information
about vital records.  Patrons are also curious about HeritageQuest and
Ancestry Library Edition.  We offer training for both of these online
genealogical resources.  
 
Hope this information helped you.
 
Take care,
Elizabeth Clemons
Reference Librarian

________________________________

From: genealib-bounces at mailman.acomp.usf.edu on behalf of Connie
Kuntz-Thorsen
Sent: Tue 6/20/2006 3:43 PM
To: genealib at mailman.acomp.usf.edu
Subject: [Genealib] Genealogy questions asked at the reference desk



Genealogy questions asked at the reference desk (hope this isn't a duplicate
post) -

Hopefully as librarians in the field you might be able to share your
expertise. I am teaching a genealogy reference course this summer and since
I am not in the field can only give the students the "academic" view of
genealogy research. Would you be able to share questions commonly asked
about genealogy at the reference desk? Do you have any books/websites/etc.
that you constantly recommend? Any obscure sources? I'd like to give them
questions to help them discover what they may be faced with as reference
librarians dealing with genealogy. If you have any suggestions you could
offer I would greatly appreciate it.

Thanks for your help.

 

 

Connie Thorsen

Associate Professor

St. John's University

 

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Message: 8
Date: Tue, 20 Jun 2006 18:30:40 EDT
From: Dlunow at aol.com
Subject: [Genealib] Question about copyright.
To: genealib at mailman.acomp.usf.edu
Message-ID: <239.bb8cfed.31c9d110 at aol.com>
Content-Type: text/plain; charset="us-ascii"

I am sure one of you knows, how long a copyright on a book is good.

So, how long?

What has to be done to get a copyright?

What has to be done to keep it in effect?

Thanks,

Diane Lunow
Stagecoach Library

 
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Message: 9
Date: Tue, 20 Jun 2006 19:20:07 -0500
From: "Lynette Jones" <Lynette.Jones at cityofcarrollton.com>
Subject: RE: [Genealib] Genealogy questions asked at the reference
	desk
To: "Librarians Serving Genealogists" <genealib at mailman.acomp.usf.edu>
Message-ID:
	<F3AE62F634F2E44A89AF37058A0F38640C8A09 at carrch23.carrollton.com>
Content-Type: text/plain; charset="iso-8859-1"

My library has a genealogy room, but no dedicated staff for it, either.
Patrons ask the reference desk staff all kinds of things pertaining to
genealogy.
 
Please remind your students (and we should remember this ourselves)
genealogy is not a secret society or anything obscure.  One should treat
these questions as they do any questions--listen, deteremine exactly what
patrons is asking, search the library's catalog, and go from there.  
 
thanks,
Lynette
 
Lynette V. Jones
Information Services Supervisor
Carrollton Public Library @ Josey Ranch Lake
Carrollton, TX  75006
972-466-4814
 
________________________________

From: genealib-bounces at mailman.acomp.usf.edu on behalf of Elizabeth Clemons
Sent: Tue 6/20/2006 4:24 PM
To: Librarians Serving Genealogists
Subject: RE: [Genealib] Genealogy questions asked at the reference desk


Dear Connie,
 
I am a reference librarian at a public library in Indiana.  Our library has
a local history/genealogy room, but no full-time librarian who staff the
room.  As such, we often get genealogy questions at the reference desk.  Be
sure to mention that one of the most interesting aspects of reference work
is the variety of questions we can answer for patrons.  Sometimes even the
most mundane question (in our opinion), when answered can make someone's
day.  
 
I tend to get quite a few technical questions.  For example, patrons want to
know how to use the microfilm machines and usually want to print as well.
We also get requests for obituaries, vital records (birth, marriage and
death).  I refer the patrons to the county health department for information
about vital records.  Patrons are also curious about HeritageQuest and
Ancestry Library Edition.  We offer training for both of these online
genealogical resources.  
 
Hope this information helped you.
 
Take care,
Elizabeth Clemons
Reference Librarian

________________________________

From: genealib-bounces at mailman.acomp.usf.edu on behalf of Connie
Kuntz-Thorsen
Sent: Tue 6/20/2006 3:43 PM
To: genealib at mailman.acomp.usf.edu
Subject: [Genealib] Genealogy questions asked at the reference desk



Genealogy questions asked at the reference desk (hope this isn't a duplicate
post) -

Hopefully as librarians in the field you might be able to share your
expertise. I am teaching a genealogy reference course this summer and since
I am not in the field can only give the students the "academic" view of
genealogy research. Would you be able to share questions commonly asked
about genealogy at the reference desk? Do you have any books/websites/etc.
that you constantly recommend? Any obscure sources? I'd like to give them
questions to help them discover what they may be faced with as reference
librarians dealing with genealogy. If you have any suggestions you could
offer I would greatly appreciate it.

Thanks for your help.

 

 

Connie Thorsen

Associate Professor

St. John's University

 

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Message: 10
Date: Tue, 20 Jun 2006 20:10:05 -0500
From: "Tracy Luscombe" <tluscombe at mckinneytexas.org>
Subject: RE: [Genealib] Question about copyright.
To: "Librarians Serving Genealogists" <genealib at mailman.acomp.usf.edu>
Message-ID:
	
<7A24704D4F52D1448B44D1199909095B05FAA66B at mckex1.ds.mckinneytexas.org>
Content-Type: text/plain; charset="us-ascii"

Try this web site for answers to these and other FAQs. 

 

http://www.copyright.gov/circs/circ1.html

 

Tracy E. Luscombe

Genealogy Librarian

McKinney Memorial Public Library

101 E. Hunt Street

McKinney, TX 75069

tluscombe at mckinneytexas.org

972-547-7343

  _____  

From: genealib-bounces at mailman.acomp.usf.edu
[mailto:genealib-bounces at mailman.acomp.usf.edu] On Behalf Of
Dlunow at aol.com
Sent: Tuesday, June 20, 2006 5:31 PM
To: genealib at mailman.acomp.usf.edu
Subject: [Genealib] Question about copyright.

 

I am sure one of you knows, how long a copyright on a book is good.

So, how long?

What has to be done to get a copyright?

What has to be done to keep it in effect?

Thanks,

Diane Lunow
Stagecoach Library




The material in this e-mail is intended only for the use of the individual
to  
whom it is addressed and may contain information that is confidential,  
privileged, and exempt from disclosure under applicable law. If you are not
the  
intended recipient, be advised that the unauthorized review, use,
disclosure,  
duplication, distribution, or the taking of any action in reliance on this  
information is strictly prohibited. If you have received this e-mail in
error,  
please notify the sender by return email and destroy all electronic and
paper  
copies of the original message and any attachments immediately.  Please note

that neither City of McKinney nor the sender accepts any responsibility for

viruses and it is your responsibility to scan attachments (if any). Thank
You.
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Message: 11
Date: Wed, 21 Jun 2006 08:30:29 -0400
From: "Nancy Miller" <NMiller at vbgov.com>
Subject: RE: [Genealib] Rebinding
To: "Librarians Serving Genealogists" <genealib at mailman.acomp.usf.edu>
Message-ID: <C3F77B303ED07149843F0A41E65EC20BE49DAA at vbms004.vbgov.com>
Content-Type: text/plain;	charset="us-ascii"

Virginia Beach Public Library uses Long's Roullet Bookbinders, Inc. in
Norfolk, VA.  They are reasonable, pick up, and deliver.

Long's Roullet 
2800 Monticello Ave.
Norfolk, VA  23405
757-623-4244
www.longs-roullet.com

Nancy 

Nancy M. Miller, MSLS
Collection Development Librarian
Virginia Beach Public Library
4100 Virginia Beach Blvd.
Virginia Beach, VA 23452-1767
757-385-0163
757-431-3741 FAX
nmiller at vbgov.com
vbgov.com/libraries
-----Original Message-----
From: genealib-bounces at mailman.acomp.usf.edu
[mailto:genealib-bounces at mailman.acomp.usf.edu] On Behalf Of Grundset,
Eric
Sent: Tuesday, June 20, 2006 3:21 PM
To: Librarians Serving Genealogists
Subject: RE: [Genealib] Rebinding

There used to be/still is? a Shenandoah Valley Bindery [email:
svbind at shentel.net], somewhere near Winchester, Virginia. We have used
Heckman Bindery in W. Manchester, Indiana, for decades -- they pick up
and deliver monthly -- www.heckmanbindery.com.

Eric G. Grundset
Library Director
DAR Library
National Society Daughters of the American Revolution
1776 D St., N.W.
Washington, DC 20006-5303
202-879-3313 (phone)
202-879-3227 (fax)
egrundset at dar.org


-----Original Message-----
From: genealib-bounces at mailman.acomp.usf.edu
[mailto:genealib-bounces at mailman.acomp.usf.edu]On Behalf Of Bob Velke
Sent: Tuesday, June 20, 2006 2:58 PM
To: genealib at mailman.acomp.usf.edu
Subject: [Genealib] Rebinding


I wonder if anyone has a suggestion for a bindery that provides good 
service at a reasonable price?  The East Coast would be better and 
Balt/D.C. area better still.

I use a good service for leather bindings but I need one for less
elaborate 
"library" bindings.

Do any large libraries have a bindery in-house?

Thanks.

Bob Velke
Archive CD Books USA
www.ArchiveCDBooksUSA.com


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Message: 12
Date: Wed, 21 Jun 2006 08:07:55 -0500
From: director at perry.lib.ok.us
Subject: Re: RE: [Genealib] Genealogy questions asked at the reference
	desk
To: Librarians Serving Genealogists <genealib at mailman.acomp.usf.edu>
Message-ID: <1fc0afb1fc0f3d.1fc0f3d1fc0afb at onenet.net>
Content-Type: text/plain; charset="us-ascii"

Hello once again, everyone.

One of the most difficult things to remember about carrying out 
genealogy reference at a "straight" reference desk is that many times, 
those staff do not have complete specialized training in the field. All 
reference librarians and reference staff should be able to answer a 
core set of reference questions concerning the general nature of 
genealogy and the particular resources located at your institution. 
They should also, as a rule of thumb, have the contact information for 
your local genealogy society or historical society in their "fast dial" 
numbers, just like they do the county courthouse or whatever other 
contact information customers typically ask for. As well as at least 
passing familiarity with the top 10 non-computerized genealogy 
resources you offer.

Even though genealogy is a specialized field by definition, there is 
still a lot of latitude in dealing with how to integrate a more 
generalized reference librarian into an understanding of key points 
that their customers will ask about.

As far as key questions and resources, there are both universal and 
area-specific resources, of course. Training on commonly used websites 
such as Ancestry and HeritageQuest is a given. Genealogy, for both good 
and bad, is increasingly computer oriented. Your customers will expect 
and demand that there is a certain level of technical sophistication on 
the part of your reference staff, in things such as printing census 
images, knowing how to search databases, etc.

In the same way, proficiency on computer searching in general becomes 
important. Being able to help customers successfully locate genealogy 
society websites, free online resources, and other referral points will 
put the customers at ease as well.

The biggest and most important thing I think a good librarian who 
handles genealogy reference needs is perspective. Family is very 
important to these customers, or they wouldn't be attempting to do 
research. There needs to be a sensitivity to the issues that customers 
may be dealing with in their searches. For example, a person might be 
trying to find a long lost brother, a favorite aunt that went missing, 
etc. Genealogy reference shares a lot, in spirit, with the help funeral 
directors give. They help you make plans for the recently departed, and 
serve as a gateway into that process. A good genealogy reference helper 
will assist you (normally) with the not so recently departed.

I hope these thoughts and my perspective help you frame your 
understanding of what you will be teaching your class. As a former 
genealogy librarian who maintains an active interest in the field, I am 
heartened that you are doing what you can do to justice to the 
complexities of genealogy reference in your teaching.

Jeffrey J. Courouleau, MLIS
Head Librarian

Perry Carnegie Library
302 N. 7th Street
Perry, OK, 73077

Ph: 580-336-4721 or 1-866-336-4721

http://www.perrypl.okpls.org/


----- Original Message -----
From: Lynette Jones <Lynette.Jones at cityofcarrollton.com>
Date: Tuesday, June 20, 2006 7:20 pm
Subject: RE: [Genealib] Genealogy questions asked at the reference desk
> My library has a genealogy room, but no dedicated staff for it, 
> either.  Patrons ask the reference desk staff all kinds of things 
> pertaining to genealogy.
> 
> Please remind your students (and we should remember this 
> ourselves) genealogy is not a secret society or anything obscure.  
> One should treat these questions as they do any questions--listen, 
> deteremine exactly what patrons is asking, search the library's 
> catalog, and go from there.  
> 
> thanks,
> Lynette
> 
> Lynette V. Jones
> Information Services Supervisor
> Carrollton Public Library @ Josey Ranch Lake
> Carrollton, TX  75006
> 972-466-4814
> 
> ________________________________
> 
> From: genealib-bounces at mailman.acomp.usf.edu on behalf of 
> Elizabeth Clemons
> Sent: Tue 6/20/2006 4:24 PM
> To: Librarians Serving Genealogists
> Subject: RE: [Genealib] Genealogy questions asked at the reference 
> desk
> 
> Dear Connie,
> 
> I am a reference librarian at a public library in Indiana.  Our 
> library has a local history/genealogy room, but no full-time 
> librarian who staff the room.  As such, we often get genealogy 
> questions at the reference desk.  Be sure to mention that one of 
> the most interesting aspects of reference work is the variety of 
> questions we can answer for patrons.  Sometimes even the most 
> mundane question (in our opinion), when answered can make 
> someone's day.  
> 
> I tend to get quite a few technical questions.  For example, 
> patrons want to know how to use the microfilm machines and usually 
> want to print as well.  We also get requests for obituaries, vital 
> records (birth, marriage and death).  I refer the patrons to the 
> county health department for information about vital records.  
> Patrons are also curious about HeritageQuest and Ancestry Library 
> Edition.  We offer training for both of these online genealogical 
> resources.  
> 
> Hope this information helped you.
> 
> Take care,
> Elizabeth Clemons
> Reference Librarian
> 
> ________________________________
> 
> From: genealib-bounces at mailman.acomp.usf.edu on behalf of Connie 
> Kuntz-Thorsen
> Sent: Tue 6/20/2006 3:43 PM
> To: genealib at mailman.acomp.usf.edu
> Subject: [Genealib] Genealogy questions asked at the reference desk
> 
> 
> 
> Genealogy questions asked at the reference desk (hope this isn't a 
> duplicate post) -
> 
> Hopefully as librarians in the field you might be able to share 
> your expertise. I am teaching a genealogy reference course this 
> summer and since I am not in the field can only give the students 
> the "academic" view of genealogy research. Would you be able to 
> share questions commonly asked about genealogy at the reference 
> desk? Do you have any books/websites/etc. that you constantly 
> recommend? Any obscure sources? I'd like to give them questions to 
> help them discover what they may be faced with as reference 
> librarians dealing with genealogy. If you have any suggestions you 
> could offer I would greatly appreciate it.
> 
> Thanks for your help.
> 
> 
> 
> 
> 
> Connie Thorsen
> 
> Associate Professor
> 
> St. John's University
> 
> 
> 
> 
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Message: 13
Date: Wed, 21 Jun 2006 09:17:13 -0400
From: "Larry Naukam" <lnaukam at mcls.rochester.lib.ny.us>
Subject: RE: [Genealib] Genealogy questions asked at the reference
	desk
To: "'Librarians Serving Genealogists'"
	<genealib at mailman.acomp.usf.edu>
Message-ID: <00b801c69535$027b5400$3102060a at rpl.org>
Content-Type: text/plain; charset="us-ascii"

As we do have a separate genealogy room, we have our specific sites. They
would be Ancestry.com and Heritage Quest on our 4 dedicated computers. This
is because we do not allow internet access in the genealogy room - right now
we are having a major problem (police here every day) with myspace and the
police being called to deal with obstreperous young people. 

 

As "free sites" that patrons can access from home we suggest
Familysearch.org (with the caveat that it is contributed and unverified
data), ditto for Rootsweb, the GenWeb sites, Cyndislist (I am partial to it
because I met Cyndi when she had 400 links). Obscure sources? Well, depends
what a patron is seeking. Sites in foreign languages specific to their
interest (http://www.genealogienetz.de/genealogy.html is one that I think is
good), as is googling the towns that they are looking for (which means that
if that town is online, they can write to it). One patron found a small
German church that was online, write and received a response with
information. We also use Google Earth to see where places are and
essentially to see if their grandpa's house is still there!

 

The sites are whatever you can find that is appropriate to their search
other than the collective sites. One thing to be aware of is that there are
sites out there which are advertising themselves as far more than they
really are. What you get for your money isn't really worth it. I also advise
them to seek out and read comments on sites like
(http://www.genealogyblog.com/). There I read about a proposed project, and
eventually wound up writing a chapter for the book. And this last site had
good references to interesting items. Lastly (and I realize tat this is
getting long and starting to sound like paid adverts, which they are not),
patrons can subscribe to online newsletter for free (like the ones from
Ancestor) or others with modest amounts of cost, like Genweekly.

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Message: 14
Date: Wed, 21 Jun 2006 08:26:02 -0500
From: "Brannan, Joyce A." <jbrannan at uwa.edu>
Subject: RE: [Genealib] Question about copyright.
To: Librarians Serving Genealogists <genealib at mailman.acomp.usf.edu>
Message-ID: <C378D85A5E3E6C49B2AE5D1187E5D22602E07AA7 at phosphorus>
Content-Type: text/plain; charset="us-ascii"

http://www.copyright.gov <http://www.copyright.gov/> 

 

 

 

Joyce A. Brannan

Technical Services Librarian

University of West Alabama

Livingston, AL 35470

205 652-3677

 

________________________________

From: genealib-bounces at mailman.acomp.usf.edu
[mailto:genealib-bounces at mailman.acomp.usf.edu] On Behalf Of
Dlunow at aol.com
Sent: Tuesday, June 20, 2006 5:31 PM
To: genealib at mailman.acomp.usf.edu
Subject: [Genealib] Question about copyright.

 

I am sure one of you knows, how long a copyright on a book is good.

So, how long?

What has to be done to get a copyright?

What has to be done to keep it in effect?

Thanks,

Diane Lunow
Stagecoach Library

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Message: 15
Date: Wed, 21 Jun 2006 09:31:12 -0400
From: "Rhonda Stoffer" <rstoffer at marion.lib.in.us>
Subject: [Genealib] Ancestry announcement
To: <genealib at lists.acomp.usf.edu>
Message-ID:
	<DD16069409ABBC4C9DFC5CE90135D4702EA98B at dc01.mpl01.marion.lib.in.us>
Content-Type: text/plain; charset="us-ascii"

http://abcnews.go.com/Entertainment/WolfFiles/story?id=236498&page=1

Ancestry is celebrating the completion of the 1930 census index and
offering a free 3 day trial of the 1930 database through July. Nice
article on abcnews.com about ancestors of several famous people.

Rhonda Stoffer
Head of Indiana History and Genealogy Services
Marion Public Library

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Message: 16
Date: Wed, 21 Jun 2006 08:47:37 -0500
From: "Brannan, Joyce A." <jbrannan at uwa.edu>
Subject: RE: [Genealib] Genealogy questions asked at the reference
	desk
To: Librarians Serving Genealogists <genealib at mailman.acomp.usf.edu>
Message-ID: <C378D85A5E3E6C49B2AE5D1187E5D22602E07AA8 at phosphorus>
Content-Type: text/plain; charset="us-ascii"

Become thoroughly familiar with all this site has to offer.
http://www.familysearch.org <http://www.familysearch.org/>   A common
mistake people - they will say something to the effect, "my family isn't
Mormon so the church can't help me."  The Mormon church collects ALL
records of any genealogy value.  True, the IGI and ancestry file are not
to be relied on, but they provide clues.  I liken them to a map drawn by
a cub scout.  But there is much more available from the Mormon church.

 

 

This is a free, complete online course for beginning genealogists
http://261.byu.edu <http://261.byu.edu/> .

 

And, of course, http://www.cyndislist.com <http://www.cyndislist.com/> .

 

Common questions?  1.  Why don't you have all the birth, death,
marriage, probate, etc. records for your county?  Where can I find them?


2.  I've come all the way from (wherever) to look at your records.  Why
can't I get into the archives?  (Our website clearly states that
appointments are recommended because a librarian may not be available.)


3.  I need your slave records.  (We don't have any.) 

 

 

Obscure sources?  1.  Historical societies.  2.  Local library archives,
especially uncatalogued materials.

 

 

Joyce A. Brannan

Technical Services Librarian

University of West Alabama

Livingston, AL 35470

205 652-3677

 

________________________________

From: genealib-bounces at mailman.acomp.usf.edu
[mailto:genealib-bounces at mailman.acomp.usf.edu] On Behalf Of Elizabeth
Clemons
Sent: Tuesday, June 20, 2006 4:24 PM
To: Librarians Serving Genealogists
Subject: RE: [Genealib] Genealogy questions asked at the reference desk

 

Dear Connie,

 

I am a reference librarian at a public library in Indiana.  Our library
has a local history/genealogy room, but no full-time librarian who staff
the room.  As such, we often get genealogy questions at the reference
desk.  Be sure to mention that one of the most interesting aspects of
reference work is the variety of questions we can answer for patrons.
Sometimes even the most mundane question (in our opinion), when answered
can make someone's day.  

 

I tend to get quite a few technical questions.  For example, patrons
want to know how to use the microfilm machines and usually want to print
as well.  We also get requests for obituaries, vital records (birth,
marriage and death).  I refer the patrons to the county health
department for information about vital records.  Patrons are also
curious about HeritageQuest and Ancestry Library Edition.  We offer
training for both of these online genealogical resources.  

 

Hope this information helped you.

 

Take care,

Elizabeth Clemons

Reference Librarian

 

________________________________

From: genealib-bounces at mailman.acomp.usf.edu on behalf of Connie
Kuntz-Thorsen
Sent: Tue 6/20/2006 3:43 PM
To: genealib at mailman.acomp.usf.edu
Subject: [Genealib] Genealogy questions asked at the reference desk

Genealogy questions asked at the reference desk (hope this isn't a
duplicate post) -

Hopefully as librarians in the field you might be able to share your
expertise. I am teaching a genealogy reference course this summer and
since I am not in the field can only give the students the "academic"
view of genealogy research. Would you be able to share questions
commonly asked about genealogy at the reference desk? Do you have any
books/websites/etc. that you constantly recommend? Any obscure sources?
I'd like to give them questions to help them discover what they may be
faced with as reference librarians dealing with genealogy. If you have
any suggestions you could offer I would greatly appreciate it.

Thanks for your help.

 

 

Connie Thorsen

Associate Professor

St. John's University

 

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