[Genealib] Copying question

[MPL Genealogy]

Our sign specifies

	"If the machine is at fault, we will fix it and give you 'One
Free Copy' or take you to another machine if this one can not be fixed."


	Just to be clear, we add "Do not continue to put money into the
machine if it did not work properly the first time."

With a posted sign that has been approved by all levels in a library,
even volunteers are able to effectively, and positively, assist
customers.  Our sign insures that all are treated equally.  This last
point is where I feel disgruntled patrons are coming from.

Wally
Muskogee Public Library
Local History/Genealogy Libn.
history at eok.lib.ok.us
918-682-6657 x257
 
"At most living memory endures for a hundred years or so.  Thereafter,
even the barest outline of the past is forgotten, unless it is recorded
in writing..."  John Morris in Londinium: London in the Roman Empire, p.
205.
 

-----Original Message-----
From: genealib-bounces at mailman.acomp.usf.edu
[mailto:genealib-bounces at mailman.acomp.usf.edu] On Behalf Of Beth Oljace
Sent: Wednesday, June 14, 2006 10:38 AM
To: Librarians Serving Genealogists
Subject: RE: [Genealib] Copying question

How big is the book?

Usually we tell people that we don't have the staff to do it and provide

them with a list of local for-pay researchers.

Beth E. Oljace
Indiana Room Librarian
Anderson Public Library

-----Original Message-----
From: "Larry Naukam" <lnaukam at mcls.rochester.lib.ny.us>
To: "'Librarians Serving Genealogists'" <genealib at mailman.acomp.usf.edu>
Date: Wed, 14 Jun 2006 11:25:07 -0400
Subject: RE: [Genealib] Copying question

> >>>>I have a few patrons who want to copy essentially the amount of a
> whole
> book and was wondering if there was a way to keep this from becoming a
> major
> headache.<<<
> 
>  
> 
> Have a written policy that you can adhere to, and make the suits
> override
> you to say no to any unreasonable requests. Of course, this one only
> works
> if you are NOT the suit in question. I have learned from experience
> that no
> good deed goes unpunished.
> 
> 

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