[Genealib] Ancestry LE Image Viewer?

[Phyllis Rickard]

Tom,

When I had to install that updated viewer to our 11public computers it required disabling the security on them - following all the steps listed by Ancestry - then restarting the computers and allowing the security to kick in. They worked fine once I did all of those things -- to 11 computers!

I was not happy with them.

Phyllis Rickard
AV / Outreach Librarian
Lenawee County Library
Adrian, MI
prickard at monroe.lib.mi.us
 
----- Original Message ----- 
From: "Tom Mueller" <tomm at cclib.org>
To: "'Librarians Serving Genealogists'" <genealib at mailman.acomp.usf.edu>
Sent: Wednesday, June 07, 2006 8:13 PM
Subject: [Genealib] Ancestry LE Image Viewer?


> 
> 
> 
> 
> 
> 
> I'm hoping someone on this list can help with this.
> 
> 
> 
>>From our public computers, we get the following message when viewing an
> image:
> 
> "Please contact your system administrator to install the Ancestry Image
> Viewer.
> 
> To continue without installing the Ancestry Image Viewer, click here.  
> 
> If you are a system administrator, please click here to proceed to the
> Ancestry Image Viewer installation."
> 
> 
> 
> Our Sys Admin has installed the Viewer (after logging on with Admin rights),
> and the viewer works fine while logged on as Admin.
> 
> When logged on for public access, we get the same message again; viewer does
> not remain installed.
> 
> Admin has asked that I field the question concerning a workaround that will
> allow the Viewer to remain installed when logged on as 'other than Admin'.
> Are others having this problem?  Any suggestions more than welcome.
> 
> 
> 
> Thank you for any help,
> 
> 
> 
> Tom Mueller, Librarian I
> 
> Lakes Region Library
> 
> 1511 Druid Rd.
> 
> Inverness, FL 34452
> 
> ph: 352 726-2357
> 
> fx: 352 726-2814
> 
> http://www.cclib.org
> 
> 
> 
>


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