[Genealib] Ancestry LE Image Viewer?

[Tom Mueller]

I'm hoping someone on this list can help with this.

 

>From our public computers, we get the following message when viewing an
image:

"Please contact your system administrator to install the Ancestry Image
Viewer.

To continue without installing the Ancestry Image Viewer, click here.  

If you are a system administrator, please click here to proceed to the
Ancestry Image Viewer installation."

 

Our Sys Admin has installed the Viewer (after logging on with Admin rights),
and the viewer works fine while logged on as Admin.

When logged on for public access, we get the same message again; viewer does
not remain installed.

Admin has asked that I field the question concerning a workaround that will
allow the Viewer to remain installed when logged on as 'other than Admin'.
Are others having this problem?  Any suggestions more than welcome.

 

Thank you for any help,

 

Tom Mueller, Librarian I

Lakes Region Library

1511 Druid Rd.

Inverness, FL 34452

ph: 352 726-2357

fx: 352 726-2814

http://www.cclib.org

 

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